Profile
Dr Fabio Caraffini’s research includes fundamental and applied computational intelligence with a strong emphasis on heuristics for optimisation.
He holds a PhD in Mathematical Information Technology (University of Jyväskylä, Finland, 2016) and Computer Science (De Montfort University, UK, 2014), and received the BSc in Electronics Engineering and the MSc in Telecommunications Engineering degrees from the University of Perugia (Italy) in 2008 and 2011 respectively.
Area of Expertise
- Evolutionary Computing
- Heuristic & Hyperheuristic Optimisation
- Algorithm Behaviour
- Computational Intelligence
- Interdisciplinary AI
Projects
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Modelling and Optimising Multi-Modal Customer Journeys in Commercial Banking: A Human-Centred Approach to Behavioural Analytics and Outcome Prediction Across Digital, Physical, and Telephony Channels
Project Overview This research investigates the use of Human-Centred AI to model and optimise customer journeys in UK commercial banking. The project focuses on multi-modal customer interactions across digital, physical, and telephony channels, such as mobile apps, online platforms, branch visits, and call centre experiences. Using topic modelling techniques on unstructured customer feedback (including surveys,…
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Advancing AI-Driven Techniques for Complex Problem Solving: A Focus on Distributed Constraint Satisfaction Problems
Project Overview This research explores the development and application of AI-driven intelligent systems to enhance problem-solving efficiency and effectiveness in complex problem domains.The study focuses on designing novel frameworks and algorithms that leverage multi-agent systems, and intelligent agents to address large-scale and computationally challenging problems. One key area of interest is Distributed Constraint Satisfaction Problems…
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Enhancing Cardiomyocyte Dynamic Network Analysis with Machine Learning
Project Overview Cardiovascular disease (CVD) is the leading cause of morbidity and mortality worldwide,responsible for approximately 17.9 to 20.5 million deaths annually. Whilst the global burden of CVD keeps increasing, recent efforts to accelerate the development of innovative therapeutic strategies for managing CVD have persistently failed to deliver new drugs to the market. These challenges…
Specialist Areas
Events
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Zienkiewicz Institute Community Event for Grant Calls
Time: 15th October 2025 Location: Eng North 010 and 008 Speakers: Overview of the Conference: The next Zienkiewicz Institute community event will be held on Wednesday, 15th October 2025. It will focus on the following three grant calls: UKRI Artificial Intelligence for Environmental Science Phase One (Deadline 11 December 2025) UKRK Addressing Nuclear Fission Challenges for a…
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Zienkiewicz Institute Community Event – July 2025
Time: 23rd July 2025 Location: B001, Engineering Central, Bay Campus Speakers: Chenfeng Li, Arnold Beckmann, Djordje Peric, Khiêm Vu Ngoc, Fabio Caraffini, PhD Students Overview of the Conference: Programme:• 09:30-10:00: Welcome coffee & collection of your FREE ZI polo shirt• 10:00-11:00: Celebrating ZI’s achievements and looking ahead to new opportunities.• 11:00-12:00: Launch of the ZI…
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SUMMER LEARNING: three Zienkiewicz Institute students selected to attend International Data Science, Learning and Optimisation summer school in Italy
Three talented students from Swansea University’s Zienkiewicz Institute recently returned from an inspiring and formative week at the international DataSLO Summer School, held in the picturesque town of Norcia, Italy, from June 23–27, 2025. Fully funded to attend through the Phoenix project, Eman Alhayki, Rosie Finnegan, and Harry Bevan joined peers and faculty from around…